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Customer Care Representative

🏢
Boston Scientific
📍 Milan, Italy
📍
Location Milan
📅
Posted June 01, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Location: in our offices in Milan, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home).

In this role, you will be responsible for:

  • Handling customer orders, with possible input into SAP and/or resolution of issues related to electronic orders, within the working day and monitoring the delivery process to the customer.

  • Managing reintegration of technician bags and unloading of used parts via Purchase Pending Orders.

  • Management of backorders and customer returns.

  • Issuing and checking invoices in electronic format with possible resolution of anomalies.

  • Customer Support and assistance to the sales force to ensure full satisfaction of external and internal customer requests.

  • Complaints management.

    •  
    What we are looking for in you:

  • Minimum 4-5 years’ experience in Customer Service roles in commercial companies, preferably multinational; an...

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    📍 Location Details

    🌆
    City
    Milan
    🗺️
    Country
    Italy
    🚗
    Commute
    Local Area

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