Customer Care Representative - CSR Manufacture company

In this role you will answer incoming customer calls, chats and emails, take orders, answer inquiries and questions, troubleshoot problems and provide information and solutions in a timely and professional manner providing excellent customer service with each and every interface. Transact receipts into our ERP system for returned materials and create replacement orders within 24 hours of receipt of return. Must have a passion for customer service.

What You’ll Do: