Elevate tenant experiences with Boardwalk as a Customer Care Supervisor. Lead site staff and manage properties effectively for enhanced living conditions across multiple suites.
Boardwalk is hiring a Customer Care Supervisor to coordinate staff and oversee apartment management across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec. This role entails performing regular site inspections, managing staff performance, and ensuring quality customer relations. Strong leadership and customer service skills will drive success in this pivotal role.
Key Responsibilities:
• Manage 1-99 suites and coordinate site staff activities
• Conduct interviews and orientations for new hires
• Oversee safety policies and conduct inspections
• Prepare for quarterly quality control evaluations
• Maintain communication with tenants and resolve concerns
Requirements:
• Experience in leadership roles is beneficial
• Background in property management preferred
• Post-se...