Lead the Customer Development team at SPS Commerce and shape the future of revenue recovery. This hybrid role focuses on pipeline generation and team leadership in Toronto.

As the Customer Development Manager, you will oversee a team of specialists dedicated to driving qualified leads and optimizing growth strategies for revenue recovery. You will utilize data analytics and coaching to enhance performance and create sustainable success. This role requires a hands-on leader who can refine processes and foster a culture of accountability.

Key Responsibilities:
• Support outbound and inbound lead generation strategies
• Monitor key activity metrics to implement data-driven improvements
• Mentor and develop Customer Development Specialists
• Ensure effective lead qualification and follow-up processes
• Collaborate with Marketing, Sales, and RevOps teams

Requirements:
• 5+ years in B2B SaaS sales or development
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