Drive customer success at Air Liquide as a Customer Experience Associate in Burlington, ON. This full-time contract position comes with competitive compensation and a supportive team environment.
As a Customer Experience Representative, you'll be vital in managing customer interactions and supporting order fulfillment for industrial gas products. Your ability to proficiently navigate ERP systems will help ensure service reliability and excellent customer experiences. Enjoy a structured day shift while developing your career with a leading company.
Key Responsibilities:
• Process orders from creation to fulfillment
• Generate accurate quotes and convert to orders
• Utilize ERP systems to track inventory and customer accounts
• Oversee case management within Salesforce
• Support returns and invoicing processes effectively
Requirements:
• Post-secondary diploma in a relevant discipline
• 2-5 years of industry experience preferred
• Strong written and verba...