Work Location: Winnipeg, Manitoba, Canada

Hours: 15

Line of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Job Description

Customer Experience Associate – responsible for delivering exceptional customer interactions while processing financial transactions and recommending banking solutions.

Responsibilities

• Process financial transactions such as deposits, withdrawals, and bill payments in accordance with standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics.
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
• Respond to and resolve customers’ concerns using standard procedures and escalating non‑standard activities when necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a t...