Elevate customer service at RONA as a Customer Experience Manager, where your leadership will directly impact store success and customer satisfaction. Supervise operations and manage a dynamic team every day.
In this vital role, you will manage customer experience initiatives, supervise replenishment, and drive promotional activities in line with business goals. Leading a team, you will ensure customer needs are met while fostering an inclusive work environment. With your expertise, help shape the store's strategic direction while prioritizing superior service delivery.
Key Responsibilities:
• Supervise operations following established company priorities
• Resolve customer issues ensuring satisfaction
• Execute merchandising tasks as directed by Store Manager
• Oversee stock replenishment processes
• Manage promotional activities to align with trends
Requirements:
• Minimum 5 years in personnel management roles
• Proven experience managing retail operation...