Become the face of Value Buds and enhance customer engagement as a Customer Experience Representative. Help customers explore cannabis offerings while delivering exceptional service and support.
Value Buds, a leading cannabis retailer across Canada, seeks a motivated Customer Experience Representative. This role focuses on customer service excellence, product education, and sales operations. Ideal candidates will have strong communication skills, a customer-first mentality, and relevant cannabis certification to thrive in a rewarding environment.
Key Responsibilities:
• Create welcoming experiences for all customers
• Provide cannabis education and product recommendations
• Operate the POS system and handle payments
• Restock shelves and assist with inventory tasks
• Ensure compliance with cannabis regulations, including ID checks
Requirements:
• Experience in customer service, retail, or hospitality
• Strong communication and relationship-building skills<...