Elevate customer journeys at Tesla as a Customer Experience Specialist. Engage guests through personalized experiences from showroom visits to vehicle deliveries.
At Tesla, you will serve as a vital brand ambassador. Your role involves guiding customers through their entire Tesla journey, assuring they feel welcome while building personalized profiles. Additionally, you will educate guests, perform demo drives, and support sales by managing guest information for seamless test drives.
Key Responsibilities:
• Welcome guests and initiate meaningful conversations
• Build personalized customer profiles to enhance service
• Inspire guests with tailored product experiences
• Conduct engaging vehicle delivery orientations
• Capture guest information and schedule test drives
Requirements:
• 1+ years in customer service or sales
• Passion for Tesla's mission and EV trends
• Strong organizational and communication skills
• Proficiency in Microsoft Office and CR...