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Customer-Focused Auto Claims Advisor

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Aviva Canada
πŸ“ edmonton, Canada
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Location edmonton
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Posted June 08, 2026
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Commute Local Area
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Job Description

Join Aviva Canada as an Auto Claims Advisor, delivering exceptional customer support in a hybrid environment. Assist clients during their claims process and make a real difference in their experience.

As an Auto Claims Advisor, you'll be the essential first point of contact for customers during their challenging times. This role requires empathy, motivation, and a focus on customer needs, along with effective communication skills and a background in claims or call centers. Contribute positively to the claims process through investigations and compliance with regulatory standards.

Key Responsibilities:
β€’ Guide customers through the auto claims process
β€’ Investigate collision claims with attention to detail
β€’ Maintain compliance with company and industry regulations
β€’ Participate in ongoing training for best practices
β€’ Contribute to projects aimed at enhancing customer experience

Requirements:
β€’ 1–2 years in auto...

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πŸ“ Location Details

πŸŒ†
City
edmonton
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Country
Canada
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Commute
Local Area

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