Why this role?

Cohere is seeking a creative and customer‑centric Customer Marketing Manager to champion our customer advocacy efforts. In this pivotal role, you will collaborate on compelling customer stories and build marketing campaigns that highlight the value our customers derive from Cohere’s AI solutions. As the Customer Marketing Manager, you will play a key role in bridging the gap between our customers and the broader marketing organization. You will work closely with the sales, customer success and product teams to identify, develop, and share impactful customer narratives, events, solutions and content that resonate with our target audience.

In this role, you will collaborate extensively with cross‑functional teams to ensure our customer stories are integrated into all aspects of our marketing strategy. Your ability to create and execute customer‑focused campaigns will be crucial in driving customer retention, advocacy, and growth.