Enhance your career as a Customer Relations Administrator at Canada Life in Charlottetown. Focus on assisting clients, handling inquiries, and managing administrative tasks within a supportive environment.

This permanent full-time role involves greeting visitors, answering health and dental claim questions, and resolving customer inquiries efficiently. You will collaborate closely with a Team Performance Leader to ensure smooth operations in the Benefit Payment Office. Expect to utilize your problem-solving skills while managing administrative duties like processing claims and maintaining databases.

Key Responsibilities:
• Greet visitors warmly at the reception desk
• Answer health and dental claim inquiries accurately
• Analyze and resolve customer issues promptly
• Escalate complex problems as needed
• Review claim forms for required information

Requirements:
• College diploma in administration or equivalent