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Customer Relations Specialist

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Pandora
📍 Bogotá, Colombia
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Location Bogotá
📅
Posted May 26, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Do you want to be part of the world's leading jewelry company while putting your experience in Customer Relations into practice? If so, we have an exciting opportunity for you!


You will be part of the Pandora Colombia team in an international organization of people with a 'yes we can' spirit, passionate and results-oriented. We are looking for a creative and results-driven Customer Relations Specialist to join our team in Bogotá, Colombia, to manage the different platforms and resolve customer complaints/issues and assist them with their needs and inquiries. 

Your role as Customer Relations Specialist:

  • Online Complaints Book:

  • Respond and ensure the process of official responses complies with legal deadlines.

  • Forward complaints from physical stores to customer service.

  • Coordination of other daily activities.

  • Take on all unprocessed returns due to a disagreement with the return policy ...
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    📍 Location Details

    🌆
    City
    Bogotá
    🗺️
    Country
    Colombia
    🚗
    Commute
    Local Area

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