Customer Relationship Management Business Analyst
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Product Owner | Change Champion | User Advocate
If you light up in a room full of sales reps more than a room full of developers, then keep reading.
We need a Salesforce Sales Cloud expert who leads transformation from the front. You know the platform deeply, but your real superpower is people. You'll own the product backlog, author user stories, champion adoption, and bridge the gap between what the business needs and what the technical team builds. Expect roughly 80% of your time with users and stakeholders, and 20% handsโon in the system validating and testing.
If your first instinct is to open Salesforce and start building flows, this role isn't for you. If your first instinct is to grab a whiteboard and map the process with your business partners, we are looking for you.
What Youโll Own
- Design and execute adoption strategies; champion networks, roleโbased training, communication campaigns, and feedback loops that keep users...