Location
lisboa
Posted
June 03, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
- Leading and managing a team of CRM Executives, including task distribution, prioritization, and workload balancing.
- Hands‑on execution of CRM campaigns within internal systems alongside the team, especially for high‑priority, complex, or sensitive campaigns.
- Overseeing the technical setup and execution of CRM campaigns across the team, ensuring timely and accurate delivery.
- Mentoring, onboarding, and developing team members; conducting regular 1:1s and performance reviews.
- Maintaining and improving team processes, documentation, and quality standards.
- Reviewing campaigns, translations, and final copy before launch to ensure high quality and consistency.
- Identifying errors, bottlenecks, and inconsistencies, and proactively collaborating with managers and adjacent teams (CRM Managers, Localization, Design, BI) to resolve them.
- Working with Google Docs and Sheets to organize, track, and report on team performance, p...