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Customer Relationship Management Manager
iDare - Support, Safety and Wellness
📍
India, India
Location
India
Posted
July 01, 2026
Commute
Local Area
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Job Description
We’re Hiring! Join a Purpose-Driven Team
At iDare, we are more than just a company—we are a movement. Our mission is to empower individuals to recognize, prevent, cope with, and fight against abuse. As India's first holistic and intersectional mobile application, we prioritize creating a safe, supportive environment where healing and wellness can thrive.
We’re seeking a self-motivated, compassionate CRM Lead to independently manage the CRM lifecycle and empower the telemarketing team to proactively engage customers through expert guidance and mentoring.
Responsibilities:
1.CRM & Funnel Ownership
- Own and manage the complete lead funnel: inquiry → engagement → scheduling → conversion → follow-up
- Define and track funnel stages, SLAs, and response benchmarks
- Ensure consistent handling of leads across services