Elevate your career with Propel, a leading fintech company, as a Customer Representative. Embrace a dynamic role focusing on customer inquiries, application verification, and lead generation.
In this fast-paced position, you'll aim for personal and team goals while utilizing multiple web-based applications. A minimum of one year in customer service or sales is essential, as you will handle inbound and outbound calls and engage with customers to build confidence in Propel’s services.
Key Responsibilities:
• Handle inbound and outbound customer calls
• Verify and update loan applications quickly
• Answer inquiries with accuracy and urgency
• Generate new leads from interested applicants
• Collaborate to achieve team and individual goals
Requirements:
• High School Diploma or equivalent
• At least 1 year of call center or customer service experience
• Excellent communication skills in English; Spanish is a plus
• Proficient in Microsoft Office and inter...