Join Groupe Dynamite Inc. in Montréal as a Customer Retention CRM Specialist. Focus on optimizing customer interaction through email, SMS, and app notifications for GARAGE’s loyal customers.
As part of the Customer Retention team, you will support initiatives aimed at enhancing customer lifetime value. The role involves crafting campaign strategies, managing CRM tools, and analyzing performance metrics to drive impactful results. Your creativity in developing customer segments will significantly elevate engagement at GARAGE.
Key Responsibilities:
• Develop and maintain monthly CRM campaign schedules
• Create impactful campaign briefs with cross-functional teams
• Collaborate on audience segmentation for optimal messaging
• Manage campaign deployment in Braze and other channels
• Monitor performance and suggest optimization strategies
Requirements:
• Degree in Digital Marketing, E-commerce, or similar
• 1-2 years of related experience in digital environment...