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Customer Service Administrator - Auto Body

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Assured Automotive
📍 Ottawa, Canada
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Location Ottawa
📅
Posted March 22, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description:

The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs. 

 

Key Job Responsibilities 

  • Ensures consistent execution of WOW (Wow Operating Way) plan
  • Provides positive energy when greeting customers in person and on the phone
  • Manage the confirmation and reservation of all rental vehicles & towing requests
  • When required communicate updates with Customers & Insurance claims personnel 
  • When required manage all arrangements for towing as well as costing against the Repair Order
  • Ensure all assignments have been followed up and appointments confirmed with customers
  • Reconcile each Repair Order prior to closing
  • Monitor and manage Store’s Accounts Receivable
  • Actively apply new knowle...
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    📍 Location Details

    🌆
    City
    Ottawa
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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