An exciting opportunity has arisen for a Customer Service Administrator to join our friendly team in Telford on a full time permanent basis!

Working hours: 4 on 4 off, 6am-6pm.

Salary: £27,904 per annum. 

As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS manager whenever necessary.

Key Duties of a Customer Service Administrator include:

• Answering calls for both internal and external personnel.
• Problem solving for client, customer and Internal departments.
• Meeting customer and client expectations.
• Resolving customer and client queries.
• Collating accurate information for client KPI packs and internal business reporting.
• Maintain a high level of custom...