Posted On: 30th July 2024

Our Client, a leading provider of HR and Employment Law, are looking for a Client Experience Account Manager to join their team based in their Dublin office.

Job Purpose

To deliver world class care to exceed clients’ expectations and provide support to an ever-growing client base across Ireland

Job Overview

The role requires you to excel in enthusiasm and provide great client service as part of an account management team. This would suit somebody who is driven, hardworking and has a strong background in complaint handling who could hit the ground running adding huge value to account management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions.

Day-to-Day Responsibilities

* Taking ownership of all client service issues, identifying the root cause and offering a suitable resolution...