Mission

Location: Onnens (Moving to the Bern area in November 2026) 

Duration: 5 to 6 months

YOUR CHALLENGE AND THE CONTEXT

At Decathlon Switzerland, our Customer Relations Center (CRC) is entering a major transition phase. We are actively preparing for the relocation of our site to Niederwangen (Bern/Fribourg area) in November 2026.

Because of this upcoming move, we anticipate several shifts and internal movements within the team. To keep our boat steady and continue delivering a best-in-class experience during this transition, we need a proactive and trilingual Customer Service Advisor to step in and support our customers.

While this is a CDD, we value talent and long-term potential.

WHAT YOU WILL ACTUALLY DO

 You won't just be answering the phone; you will own the customer experience from A to Z. Your daily missions:

1. Satisfy my customer w...