Enhance travel experiences as a Customer Service Agent at Northern Station in Témiscamingue. Provide vital flight information, assist with baggage, and ensure timely operations.
Northern Station seeks a motivated individual for a temporary role as a Customer Service Agent. You'll work collaboratively to deliver top-notch service related to fares, schedules, and baggage handling. Engaging with customers, preparing manifests, and ensuring efficient aircraft departures will be your core responsibilities.
Key Responsibilities:
• Assist customers with flight-related inquiries and bookings
• Prepare boarding passes and check baggage efficiently
• Weigh excess baggage and calculate associated costs
• Communicate operational messages to the control department
• Trace lost or misdirected baggage for customer resolution
Requirements:
• Experience with computerized reservation systems
• Excellent communication and customer service skills
• Bilingual: French and En...