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Customer Service agent with Italian

🏢
Capita
📍 Kraków, Poland
📍
Location Kraków
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

:

Your scope of duties:

  • Customer support through various channels (incoming calls and messages)
  • Analyzing and resolving customer inquiries
  • Providing information related to administrative and technical aspects (products, invoices, etc.)
  • Introducing changes to the system
  • Cooperation with other departments to ensure comprehensive customer service
  • Sales and promotion of products

    • Our requirements:

  • Knowledge ofItalian at least C1 level
  • Readiness to work on-site in Krakow during onboarding period
  • Readiness to participate in an onsite training for first 3 weeks from Monday to Friday 8:00 - 16:00
  • Working on shifts from 8:00 AM till 22/24:00 PM

    • Offer for you:

  • Performance bonus up to PLN 5,000 / month
  • Additional day off for volunteering
  • Access to various employee groups and mentoring programs
  • Possibility to join a group internal trainers

    • Apply for This Job

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    📍 Location Details

    🌆
    City
    Kraków
    🗺️
    Country
    Poland
    🚗
    Commute
    Local Area

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