Customer Service Analyst

Location: Apodaca Plant (Apodaca, Nuevo León, México).

• Provide timely follow‑up to clients.
• Ship releases to clients according to schedule.
• Ensure releases on time for the planning team.
• Communicate constantly with production planning team.
• Monitor weekly and daily customer requirements.
• Avoid obsolescence or excess at FG (Finished Goods) level.
• Maintain inventory levels at Finished Goods within the required level.
• Monitor engineering changes for each product with the corresponding department.

• Bachelor's Degree in International Business, Industrial Engineering, and/or Business Administration.
• 1-3 years of experience in similar positions in the automotive industry.
• Knowledge and management of customer portals (Covisint).
• Proficient in Microsoft Office.
• Advanced English le...