Deliver top-notch customer service in the Mailroom at Exela. As a Customer Service Associate, ensure efficient mail handling and superior communication skills.
This role at Exela requires clear communication and excellent customer service experience. Responsibilities include sorting and delivering mail, processing confidential documents, and assisting executives with various requests. You'll work independently and as part of a team while maintaining the highest levels of confidentiality.
Key Responsibilities:
• Receive and log all incoming items promptly
• Sort, deliver, and process mail and packages
• Communicate effectively both verbally and in writing
• Assist with executive-level shipping and requests
• Operate machinery for postage and document handling
Requirements:
• High School Diploma required
• Previous customer service experience necessary
• Strong verbal and written communication skills
• Ability to lift up to 55 lbs unassisted
• Profi...