Job Title: Customer Service Claims Handler

Location: Liverpool

Salary: £26,938 - £30,916 per annum, Plus up to £1,500 performance related bonus per annum, once established within your role

Job Type: Full Time, Permanent

Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays

What you will be doing:

In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding
To work as a team to proactively manage a portfolio of customer repair claims through to settlement
To ensure that complete and thorough indemnity investigations are carried out on all claims
Work closely with suppliers to fulfil customers' needs during their claims journey
Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect
Accurate payment to our customers and their representatives regarding claims settlement
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