Position: Customer Service Agent
Work model: Onsite
Location: Athens
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email


• Resolve queries related to orders, refunds, delivery, and platform use


• Provide professional and empathetic customer service support across all service channels


• Follow presented response templates and quality standards


• Perform ad-hoc tasks as req...