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Customer Service Official (Branch Advisor)

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hays-gcj-v4-pd-online
📍 Monaghan, Ireland
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Location Monaghan
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Posted June 21, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Your new company

One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Branch Advisor to work within a busy branch located in Monaghan.

Your new role

  • Greeting and engaging with customers on the banking hall floor – enquiring as to their needs
  • Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required
  • Handling basic queries and complaints – directing to senior staff as required
  • Engaging with customers using iPads, updating customer information and sales needs
  • Identifying sales opportunities, handing over to suitable staff as required
  • Cash handling – processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managin...

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    📍 Location Details

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    City
    Monaghan
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    Country
    Ireland
    🚗
    Commute
    Local Area

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