Ensure order management compliance with operational processes, customers master, inventories, and documentation related to material supply, guaranteeing quality, adherence to deadlines, and accomplishing internal customers satisfaction.
Additionally, the role aims to optimize coordination between the involved departments, providing support to the sales, customer service, logistics areas and credit and collection, ensuring an efficient flow of information and materials, while maintaining a collaborative work environment focused on problem-solving.ResponsibilitiesUpload invoices and payment complements to customers' portals, when present issues in the process of uploading invoices, immediate report to ATEB / GHD the issue and make the follow ups to get solved the issue.Update the invoice review and upload report.Provide backup support to Customer Service (Colombia and Mexico) when required.Participate in meetings with the sales department.Participate in meetings with the Supply Ch...