Our client, a top banking client in Canada is looking to hire a Customer Service Professional - Bilingual III X 8 Positions for their team with a contract for 1 year with potential extension or conversion to Permanent. This role is Hybrid. Tuesday/Wednesday/Thursday in the office for their Primary Location: Halifax Nova Scotia OR Montreal, Quebec OR Waterloo, Ontario.


Schedule Hours: Rotating work schedule a week at a time to accommodate customer calls from other time zones will be required (rotating start times between the hours of operation 8:00am - 12:00am AST /7:00am - 11:00pm EST Monday - Friday, and Saturday-Sunday 9am-9pm AST /8:00am - 8:00pm EST. Open 365 days per year). The Customer Service client base is Canada-wide. Flexibility is needed as client demand changes.

Training: will work 8am - 4pm during training period



Job Description

As a Customer Service Professional, you will be responsible for managing all aspects o...