Location: Remote from Greece (Relocation Support will be provided)

Overview

We are seeking a customer-focused Croatian-speaking Customer Service Representative to join our team remotely from Greece. In this role, you will handle inbound customer inquiries and provide high-quality support while working from home. You will play a key role in ensuring a positive and seamless customer experience.

Key Responsibilities

• Manage inbound calls, emails, and chat inquiries from Croatian-speaking customers
• Provide accurate information regarding products, services, and policies
• Resolve customer concerns efficiently and professionally
• Escalate complex cases to the appropriate departments when required
• Maintain accurate documentation of interactions in CRM systems
• Ensure high customer satisfaction and service quality standards
• F...