Become a Customer Service Representative with HGS during World Cup 2026, where your passion for football or eagerness for a summer role can shine! Engage meaningfully with clients and provide outstanding service.
HGS is searching for enthusiastic representatives to support customer needs during the World Cup. You'll be in a collaborative environment, fielding customer inquiries and matching them to suitable products and services. Your training will equip you to become a product expert and enhance the customer experience through each interaction.
Key Responsibilities:
• Communicate through inbound calls and chat with customers
• Identify needs using active listening techniques
• Resolve issues consultatively and take ownership
• Research products and common problems through various systems
• Document interactions and request additional follow-up when necessary
Requirements:
• Must be 18 years of age or older
• Physical presence in the Waterloo, Ontario offi...