This is a Customer Care Advocate role with our direct client handle customer queries related to group life insurance, mainly over calls. There is in-person training in Oriskany from Aug 3 to Sept 8, followed by nesting. After that, it's mostly work from home. Shifts are flexible between 8 AM to 11 PM EST, and your schedule depends on your training performance. You need good communication skills, customer service experience, and a stable wired internet setup.