We are looking for an organized and proactive Customer Service Specialist to join our team. In this role, you will manage customer service operations, support order processes, and work closely with supply chain and internal teams.

You will help ensure smooth operations, accurate processes, and high customer satisfaction in a fast-paced environment.

**Key Responsibilities**

+ Manage the full order process from order entry to delivery and invoicing
+ Work closely with warehouse (3PL) and logistics partners to ensure on-time deliveries
+ Communicate clearly with customers, logistics teams, and internal departments
+ Act as the main contact person for customer questions and requests
+ Support customer satisfaction with professional and solution-focused communication
+ Follow sales, stock, and invoicing processes and ensure data accuracy
+ Monitor stock levels and help prevent shortages
+ Create and check purchase orders and invoices
+ Sup...