Express Employment Professionals is currently recruiting on behalf of a well-established manufacturer in Kitchener. We are seeking an experienced Customer Service Specialist who enjoys building strong customer relationships, coordinating projects, and providing exceptional administrative and sales support.

This is an excellent opportunity for a highly organized professional who thrives in a fast-paced office environment and enjoys working closely with customers, sales, and operations from project start to finish.

What You'll Be Doing

As the primary point of contact for customers, you'll play a key role in ensuring every project runs smoothly by:

• Delivering outstanding customer service through phone, email, and in-person communication
• Building and maintaining strong relationships with customers while managing their accounts
• Preparing quotes, proposals, and sales documentation using Microsoft Excel a...