Our client is seeking an enthusiastic and customer-focused Customer Service Specialist to join their growing team in Shannon. ( This is not a call centre!)

This is an excellent opportunity for a motivated individual who enjoys helping customers, solving problems, and working in a dynamic, international environment.

As a key member of the Customer Service team, you will provide first-line support to customers, retailers, and service partners via phone, email, and chat. You will play an important role in delivering an exceptional customer experience while supporting business performance and continuous improvement initiatives.

Key Responsibilities