Description

Customer Service Subject Matter Expert (SME)

Role Overview:

At Huntsman we are looking for a proactive and analytical Customer Service Subject Matter Expert (SME) to join our Order-to-Cash (OTC) team in Krakow. In this role, you will act as a key link between Customer Service, Supply Chain, and Business Process Owners, driving automation, process improvements, and operational excellence.

You will play a central role in implementing innovative solutions, including automation and AI-driven tools, while supporting daily operations to ensure high service quality and customer satisfaction.

Do you think you’re the right fit for this opportunity? Apply today! 

Role Responsibilities: 

As a Customer Service Subject Matter Expert (SME), you will be responsible for: