1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job SummaryA Customer Service Technician is a key element within Rackspace's customer service and technical support operations.
Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite.
Required to partner with customers to provide consistent troubleshooting techniques to quickly and efficiently identify the source of a problem and provide solutions.Job SummaryA Customer Service Technician is a key element within Rackspace's customer service and technical support operations.
Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite.
Required to partner with customers to provide consistent troubleshooting techniques to quickly and efficie...