We're Hiring | Customer Success Assistant | eNor SecuritieseNor Securities is a growing company specialized in digital assets and asset tokenization. Our team brings together extensive experience in both traditional and digital financial markets, operating with innovation, security, and excellence. We are looking for a proactive and curious Customer Success Assistant eager to develop knowledge in blockchain, digital assets, technology, and customer experience within a dynamic and innovative environment. Main Responsabilities: - Support the customer journey, ensuring a positive experience with our products and services;
- Assist in customer relationship management through email, chat, phone calls, and meetings;
- Monitor customer engagement and support retention and experience improvement initiatives;
- Support the onboarding of new clients by helping present our platform and solutions;
- Collect customer feedback and share insights with internal te...