Your primary responsibility as a Customer Success Owner is to ensure the best customer experience from beginning to end. Our customers are our most precious asset, and you will be in charge of guarding this asset. You will set up customer engagement programs, translate their wishes and needs to our product team, and capture customer feedback so that we as a team can strive to do even better.

Customer satisfaction is your first and most primary objective; you are not a sales hunter that closes a deal at any cost. We believe that a good product leads to more and better customer growth than any salesperson can achieve! You are the hands-on and engaged person that safeguards the needs of our customers; you are the first in line for them to go to if they have questions or feedback. You are proactive in reaching out to them and ensuring our strong relationship with them.

Furthermore, you are fearless; you are as comfortable sitting with founders of start-ups as conversing wit...