About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

The Customer Success Manager (CSM) is responsible for driving customer adoption, engagement, retention, and value realization across JLG's Digital Lifecycle Solutions portfolio, with an initial focus on ClearSky Smart Fleet.

Acting as the primary advocate for digital customers, the CSM will ensure successful onboarding, accelerate platform utilization, support subscription retention, and iden...