Elevate AI adoption as a Customer Success Manager at Cohere, focusing on the German public sector and defence landscape. Lead strategic government accounts, guiding them through transformative AI solutions.
Cohere is seeking a passionate Customer Success Manager to manage key government accounts in Germany. This role involves building trusted relationships with senior officials in federal ministries and public institutions, ensuring successful AI implementation in secure environments. You will be responsible for aligning AI solutions with government priorities and ensuring customer satisfaction through tailored success strategies.
Key Responsibilities:
• Own growth and success of strategic accounts
• Build relationships with senior government stakeholders
• Develop tailored success plans for each organization
• Guide customers through AI adoption lifecycle
• Conduct executive reviews demonstrating ROI and impact
Requirements:
• 8+ years in customer success or...