Elevate your career with AWS Canada as a Customer Success Manager. Focus on driving transformative cloud, SaaS, and AI journeys for software vendors across Canada.
In this pivotal role, you will oversee a portfolio of Independent Software Vendors, ensuring successful navigation through multi-year transformation projects. Your expertise in technology strategy and business outcomes is crucial as you help clients migrate workloads and adopt AI-driven capabilities effectively. By collaborating with diverse teams across AWS, you will ensure clients maximize their cloud investments while overcoming challenges.
Key Responsibilities:
• Own success of a portfolio of ISV accounts
• Lead executive alignment sessions and roadmap meetings
• Support generative AI and long-term governance development
• Connect ISVs with necessary AWS expertise and support
• Analyze and eliminate barriers to customer progress
Requirements:
• 5+ years leading technical programs and transforma...