Customer Success Specialist

About Floatie Kings

Floatie Kings is a leading provider of custom‑designed inflatable products, trusted by top brands worldwide. We specialize in creating unique, high‑quality floaties that make a splash in marketing campaigns, events, and retail spaces. Our fast‑paced, collaborative environment thrives on creativity, precision, and a commitment to delivering exceptional customer experiences.

Role Overview

As a Customer Success Specialist, you will be the operational and relational glue between sales, design, engineering, and our customers. Your primary responsibility is to ensure smooth, timely, and high‑quality project execution, keeping clients satisfied and enabling the sales team to continue closing new business.

Key Responsibilities

• Quote & Design Coordination: Manage quote requests, coordinate design needs, and facilitate quick turnarounds.
• Project Management: Prioritize and track dea...