MERCOR connects elite creative and technical talent with leading AI research labs.

Headquartered in San Francisco.

Position Details

Position: Customer success / support operations Evaluator. Type: Contract. Compensation: $80$120/hour. Location: Remote.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI outputs.
• Collaborate with teams to ensure high-quality deliverables.
• Work independently and asynchronously to meet deadlines.

Qualifications

• 5+ years of relevant skilled experience in Customer success / support operations.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.
• Advanced degree ...