Customer Success Specialist | German C1

Eindhoven, reference 2026-00641

Job description

Are you a commercially-minded communicator who thrives on building strong customer relationships? In this role, you will be essential in retaining and nurturing a portfolio of existing clients within the DACH and Benelux regions. Your main objective is to manage and renew their service contracts, ensuring they receive maximum value and remain loyal partners. This position is perfect for a proactive and outgoing individual who enjoys connecting with people and is motivated by achieving targets. You will be a key player in expanding the company's success into a new, exciting product category.
Your key responsibilities will include:

Proactively managing the renewal process for customer service contracts in the DACH and Benelux markets.

Engaging with existing customers primarily through phone calls to build relationships, cond...