Pursue a fulfilling career with Boehringer Ingelheim Canada as a Customer Support Representative. This office-based role involves ensuring total customer satisfaction through effective communication and problem-solving.
In this position, you will handle service calls for the Prescription Medicine and Animal Health divisions. You will resolve inquiries and service-related issues while coordinating with various functions. Maintaining proper pricing and customer setups is paramount for delivering timely and professional customer service.
Key Responsibilities:
• Handle bilingual customer service support for diverse inquiries
• Process and follow up on service requests and product complaints
• Maintain accurate customer master and pricing data
• Collaborate with internal stakeholders for efficient service
• Respond to needs of Canadian veterinary clinics promptly
Requirements:
• Degree or relevant post-secondary education preferred
• 2 years in a customer servi...