Position: Customer Support Representative
Location: Hybrid, Qormi, Malta (office)
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- Follow communication procedures and policies
- Evaluate and make decisions in accordance with defined policies and guidelines.
**REQUIREMENTS**:
- Native / fluent in Swedish (C1) both verbal and written. Good command in English (B2).
- Flexible and able to make quick decisions in a dynamic environment
- Conscientious and reliable
- Attention to detail
- Empathic with genuine desire to help
- Ideally interested in marketplaces, shared economy and new technologies
- Previous experience in content moderation, customer care and/or online business will be considered as an advantage.
**BENEFITS**:
- Competitive salary and benefit package
- Extra days of vacation on top of common allowance
- Free fruit, tea and coffee if you prefer working in the office
- Ability to work from home when working late...