About the job Customer Support/Account Manager

Customer Support / Account Manager
Location: Remote (Johannesburg or Cape Town)
Salary: R18,000 R23,000 per month
Working Hours: UK Hours (8 AM4 PM or 9 AM5 PM)

We are looking for a proactive and reliable Customer Support / Account Manager to join our growing team. This role is key to delivering a first-class service to our customers, from the point of sale through to onboarding and long-term account management. You will work closely with the sales team and other departments to ensure a seamless customer journey.

This is a remote position, open to candidates based in either Johannesburg or Cape Town, who can work UK hours.

Responsibilities Manage customer accounts from the point of sale, ensuring a smooth onboarding experience. Act as the primary point of contact for clients, providing ongoing support and building long-term relationships. Work closely with the sales team to ensure a seamless handover an...